RETURN POLICY
60-DAY RETURN POLICY & SATISFACTION GUARANTEE
We want every customer to have enough time to properly test and experience the device before deciding whether it is right for them.
Because results may vary depending on consistency of use, personal sensitivity, and individual response, we offer a 60-Day Satisfaction Guarantee under the conditions outlined below.
1. 60-DAY MINIMUM USAGE REQUIREMENT
To be eligible for any refund under our 60-Day Satisfaction Guarantee, the product must be used consistently and as intended for a minimum of sixty (60) consecutive days from the date of delivery.
Refund requests submitted before the full 60-day usage period has passed will not be accepted.
This policy exists because the product is designed to be tested over time and not evaluated after only a few isolated uses.
2. STRICT REFUND ELIGIBILITY CONDITIONS
A refund may only be considered if all of the following conditions are met:
- The customer has used the product regularly for at least 60 full days
- The refund request is submitted no later than 7 days after the end of the 60-day trial period
- The customer provides their order number
- The customer provides a clear explanation of their experience with the product
- The product is returned complete, functional, and in acceptable physical condition
- The product has not been intentionally damaged, modified, misused, or tampered with
- The return has been approved in writing by our support team before being sent back
Failure to meet any of the above conditions may result in the refund request being denied.
3. RETURN AUTHORIZATION IS MANDATORY
No return will be accepted without prior written approval from our support team.
Customers must contact us first at:
If the return is approved, return instructions and the correct return address will be provided by email.
Any package returned without prior authorization may be refused and will not qualify for a refund.
4. RETURN SHIPPING COSTS
The customer is solely responsible for all return shipping costs.
We strongly recommend using a tracked shipping service, as we are not responsible for lost, delayed, misdelivered, unclaimed, refused, or damaged return shipments.
A refund will only be considered once the returned product has been received and inspected.
5. CONDITION OF RETURNED PRODUCT
To qualify for a refund, the product must be returned:
- In good overall condition
- In a clean and non-abusive state
- With all essential parts included
- Without signs of deliberate damage, negligence, or misuse
We reserve the right to reject refunds for products that are returned:
- broken
- heavily damaged
- incomplete
- altered
- intentionally degraded
- or otherwise rendered unsuitable for inspection or resale review
Normal signs of reasonable use during the 60-day testing period are acceptable.
However, excessive wear, intentional damage, or misuse will void eligibility.
6. INSPECTION & FINAL DECISION
All returned products are subject to a mandatory inspection process upon receipt.
Submitting a return request does not automatically guarantee a refund.
We reserve the right to determine, at our sole discretion, whether the return meets the conditions of this policy.
If the returned product does not meet the eligibility requirements, the refund may be partially refused or fully denied.
7. NON-REFUNDABLE COSTS
The following are non-refundable unless otherwise required by law:
- Original shipping fees
- Return shipping fees
- Optional add-ons, upgrades, or promotional items if used or not returned
- Any customs duties, taxes, or import charges paid by the customer
8. ABUSE, FRAUD, AND POLICY CIRCUMVENTION
We reserve the right to refuse any refund request in cases involving:
- abusive refund behavior
- repeated excessive refund claims
- suspected fraud
- intentional misuse of the product
- chargeback threats used to bypass this policy
- false, misleading, or incomplete information
Any abuse of the Satisfaction Guarantee will result in permanent ineligibility for future refund claims.
9. CHARGEBACKS AND DISPUTES
By purchasing from our store, you agree to contact our support team first and allow us a reasonable opportunity to resolve any issue before initiating a payment dispute or chargeback.
Opening a chargeback after receiving and using the product, while refusing to follow the return procedure described in this policy, may be considered a violation of these terms.
10. HOW TO REQUEST A REFUND
To request a refund, email us at:
Please include:
- Your order number
- Your full name
- A short explanation of your experience
- Confirmation that the device has been used for at least 60 days
11. IMPORTANT NOTICE
This Satisfaction Guarantee is intended for genuine customers who have given the product a fair and honest trial.
It is not intended for short-term testing, temporary use, one-time events, or abusive refund behavior.